The mail or post is a system for physically transporting , letters, and parcels.In Australia, Canada, and the U.S., the term "mail" is commonly used for the postal system and for the letters, postcards, and parcels it carries; in New Zealand, "post" is more common for the postal system and "mail" for the material delivered; in the UK, "post" prevails in both senses. However, the British, American, Australian, and Canadian national postal services are called, respectively, the "Royal Mail", the "United States Postal Service", "Australia Post", and "Canada Post"; in addition, such fixed phrases as "post office" or "Advertising mail" are found throughout the English-speaking world. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal systems have generally been established as a government monopoly, with a fee on the article prepaid. Proof of payment is usually in the form of an adhesive postage stamp, but a postage meter is also used for bulk mailing.
Postal authorities often have functions aside from transporting letters. In some countries, a postal, telegraph and telephone (PTT) service oversees the postal system, in addition to telephone and telegraph systems. Some countries' postal systems allow for and handle applications for .
The Universal Postal Union (UPU), established in 1874, includes 192 member countries and sets the rules for international mail exchanges as a Specialized Agency of the United Nations.
The term email, short for "electronic mail", first appeared in the 1970s. The term snail mail is a retronym to distinguish it from the quicker email. Various dates have been given for its first use.
The Persian system worked using stations called Chapar Khaneh (), whence the message carrier (the Chapar) would ride to the next post, whereupon he would swap his horse with a fresh one for maximum performance and delivery speed. The Greek historian Herodotus described the system in this way: "It is said that as many days as there are in the whole journey, so many are the men and horses that stand along the road, each horse and man at the interval of a day's journey; and these are stayed neither by snow nor rain nor heat nor darkness from accomplishing their appointed course with all speed".Herodotus, Herodotus, trans. A.D. Godley, vol. 4, book 8, verse 98, pp. 96–97 (1924). The verse prominently features on James Farley Post Office in New York City, although it uses the translation "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds". The ancient Persian postal service system greatly influenced the Greco-Roman world such that its model was adapted by the Roman Empire as the cursus publicus.
In South India, the Wodeyar dynasty (1399–1947) of the Kingdom of Mysore used mail service for espionage purposes thereby acquiring knowledge related to matters that took place at great distances.Aiyangar 2004: 302
By the end of the 18th century, a postal system in India was in operation. Later this system underwent complete modernization when the British Raj established its control over most of India. The Post Office Act XVII of 1837 provided that the Governor-General of India in Council had the exclusive right of conveying letters by post for hire within the territories of the East India Company. The mails were available to certain officials without charge, which became a controversial privilege as the years passed. On this basis the Indian Post Office was established on October 1, 1837.Lowe 1951: 134
The Tang dynasty (618 to 907 AD) operated a recorded 1,639 posthouses, including maritime offices, employing around 20,000 people. The system was administered by the Ministry of War and private correspondence was forbidden from the network. The Ming dynasty (1368 to 1644) sought a postal system to deliver mail quickly, securely, and cheaply. Adequate speed was always a problem, because of the slow overland transportation system, and underfunding. Its network had 1,936 posthouses every 60 li along major routes, with fresh horses available every 10 li between them.Chelsea Zi Wang, "More Haste, Less Speed: Sources of Friction in the Ming Postal System". Late Imperial China 40.2 (2019): 89–140. The Qing dynasty operated 1,785 posthouses throughout their lands. More efficient, however, was the system linking the international settlements, centered around Shanghai and the Treaty ports. It was the main communication system for China's international trade.Lane J. Harris, "Stumbling towards empire: the Shanghai Local Post Office, the transnational British community and informal empire in China, 1863–97". Journal of Imperial and Commonwealth History 46.3 (2018): 418–445.
By the end of Kublai Khan's rule, there were more than 1400 postal stations in China alone, which in turn had at their disposal about 50,000 horses, 1,400 oxen, 6,700 mules, 400 carts, 6,000 boats, more than 200 dogs, and 1,150 sheep.
The stations were apart and had reliable attendants working for the mail service. Foreign observers, such as Marco Polo, have attested to the efficiency of this early postal system.Mote 1978: 450
Each station was maintained by up to twenty five families. Work for postal service counted as military service. The system was still operational in 18th century when 64 stations were required for a message to cross Mongolia from the Altai Mountains to China.
By 3000 BC, Egypt was using for pigeon post, taking advantage of a singular quality of this bird, which when taken far from its nest is able to find its way home due to a particularly developed sense of orientation. Messages were then tied around the legs of the pigeon, which was freed and could reach its original nest. By the 19th century, homing pigeons were used extensively for military communications.Carter W. Clarke, "Signal Corps Pigeons". The Military Engineer 25.140 (1933): 133–138 Online .
Charlemagne extended to the whole territory of his empire the system used by Franks in northern Gaul and connected this service with that of missus dominicus.François L. Ganshof, "The impact of Charlemagne on the institutions of the Frankish realm". Speculum 40.1 (1965): 47–62
In the mid-11th century, flax traders known as the Cairo Geniza Merchants from Fustat, Egypt wrote about using a postal service known as the kutubi. The kutubi system managed routes between the cities of Jerusalem, Ramla, Tyre, Ascalon, Damascus, Aleppo, and Fustat with year-round, regular mail delivery.Goldberg, Jessica, "Trade and Institutions in the Medieval Mediterranean : The Geniza Merchants and Their Business World". Cambridge University Press, (2012): 189–193.
Many religious orders had a private mail service. Notably, the Cistercians had one which connected more than 6,000 , monastery, and churches. The best organization, however, was created by the Knights Templar.Marco Mostert, "New approaches to medieval communication?" in New approaches to medieval communication (1999) pp. 15–37.
In 1716, Correos y Telégrafos was established in Spain as public mail service, available to all citizens. Delivery postmen were first employed in 1756 and post boxes were installed firstly in 1762.Alvaro Escribano, Patricia González, and Julio Lasheras. "Evolution and Analysis of the Market Structure of Postal Services in Spain" in Competitive Transformation of the Postal and Delivery Sector (Springer, 2003) pp. 287–309.
The Phone Book of the World has its roots in the long history of the avant-garde telecommunications family Thurn & Taxis. The directory is the result of Johannes, 11th Prince of Thurn & Taxis transmitting PTT culture to a student and helping with the opening of a small Telephone Boutique next to a historic Postal mansion his ancestors used to go to centuries earlier. (1926–1990), heir of the Postal fortune]] Several European post carriers like Deutsche Post or Austrian Post continue to use the Thurn & Taxis Post Horn in their company logo just like the global Phone Book of the World based in the old Postal mansion of King Louis XIV in Paris.
The Internet came to change the conditions for physical mail. Email (and in recent years social networking sites) became a fierce competitor to physical mail systems, but and Internet shopping opened new business opportunities as people often get items bought online through the mail.
The worldwide postal system constituting the individual national postal systems of the world's self-governing states is coordinated by the Universal Postal Union, which among other things sets international postage rates, defines standards for and operates the system of international reply coupons.
In most countries a system of codes has been created (referred to as in the United States, postcodes in the United Kingdom and Australia, in Ireland and in most other countries) in order to facilitate the automation of operations. This also includes placing additional marks on the address portion of the letter or mailed object, called "bar coding". Bar coding of mail for delivery is usually expressed either by a series of vertical bars, usually called POSTNET coding or a block of dots as a two-dimensional barcode. The "block of dots" method allows for the encoding of proof of payment of postage, exact routing for delivery, and other features.
The ordinary mail service was improved in the 20th century with the use of planes for a quicker delivery. The world's first scheduled airmail post service took place in the United Kingdom between the London suburbs of Hendon and Windsor, Berkshire, on 9 September 1911.Baldwin, N. C. (1960), p. 5, Fifty Years of British Air Mails, Francis J.Field Ltd. Some methods of airmail proved ineffective, however, including the United States Postal Service's experiment with rocket mail.
Receipt services were made available in order to grant the sender a confirmation of effective delivery.
In 1998, the U.S. Postal Service authorised the first tests of a secure system of sending digital franks via the Internet to be printed out on a PC printer, obviating the necessity to license a dedicated franking machine and allowing companies with smaller mail programs to make use of the option; this was later expanded to test the use of personalized postage. The service provided by the U.S. Postal Service in 2003 allows the franks to be printed out on special adhesive-backed labels.
In 2004 the Royal Mail in the United Kingdom introduced its SmartStamp Internet-based system, allowing printing on ordinary adhesive labels or envelopes. Similar systems are being considered by postal administrations around the world.
When the pre-paid envelope or package is accepted into the mail by an agent of the postal service, the agent usually indicates by means of a cancellation that it is no longer valid for pre-payment of postage. The exceptions are when the agent forgets or neglects to cancel the mailpiece, for stamps that are pre-cancelled and thus do not require cancellation and for, in most cases, metered mail. (The "personalized stamps" authorized by the USPS and manufactured by Zazzle and other companies are in fact a form of meter label and thus do not need to be cancelled.)
The privacy of correspondence is guaranteed by the constitutions of Mexico, Colombia, Brazil and Venezuela, and is alluded to in the European Convention on Human RightsArticle 8(1): Everyone has the right to respect for his private and family life, his home and his correspondence. and the Universal Declaration of Human Rights. The control of the contents inside private citizens' mail is censorship and concerns social, political, and legal aspects of civil rights. International mail and packages are subject to customs control, with the mail and packages often surveyed and their contents sometimes edited out (or even in).
There have been cases over the millennia of governments opening and copying or photographing the contents of private mail. CIA Intelligence Collection About Americans (400 KB download) Subject to the laws in the relevant jurisdiction, correspondence may be openly or covertly opened, or the contents determined via some other method, by the police or other authorities in some cases relating to a suspected criminal conspiracy, although Cabinet noir (largely in the past, though there is apparently some continuance of their use today) opened extralegally.
The mail service may be allowed to open the mail if neither addressee nor sender can be located, in order to attempt to locate either. Mail service may also open the mail to inspect if it contains materials that are hazardous to transport or violate local laws.
While in most cases mail censorship is exceptional, military mail to and from soldiers is often subject to surveillance. The mail is censored to prevent leaking tactical secrets, such as troop movements or weather conditions. Depending on the country, civilian mail containing military secrets can also be monitored and censored.
Mail sent to and from inmates in jails or prisons within the United States is subject to opening and review by jail or prison staff to determine if the mail has any criminal action dictated or provides means for an escape. The only mail that is not able to be read is attorney-client mail, which is covered under the attorney-client confidentiality laws in the United States.
Physical mail is still widely used in business and personal communications for such reasons as legal requirements for , requirements of etiquette, and the requirement to enclose small physical objects.
Since the advent of email, which is almost always much faster, the postal system has come to be referred to in Internet slang by the retronym "snail mail". Occasionally, the term "white mail" has also been used as a neutral term for postal mail.
Mainly during the 20th century, experimentation with hybrid mail has combined electronic and paper delivery. Electronic mechanisms include telegram, teleprinter, facsimile (fax), email, and short message service (SMS). There have been methods which have combined mail and some of these newer methods, such as temporary emails, that combine facsimile transmission with overnight delivery. These vehicles commonly use a mechanical or electro-mechanical standardised writing (typing), that on the one hand makes for more efficient communication, while on the other hand makes impossible characteristics and practices that traditionally were in conventional mail, such as calligraphy.
This epoch is undoubtedly mainly dominated by mechanical writing, with a general use of no more of half a dozen standard typographic typeface from standard keyboards. However, the increased use of typewritten or computer-printed letters for personal communication and the advent of email have sparked renewed interest in calligraphy, as a letter has become more of a "special event". Long before email and computer-printed letters, however, decorated envelopes, and formed part of the medium of mail art.
In the 2000s (decade) with the advent of eBay and other online auction sites and , postal services in industrialized nations have seen a major shift to item shipping. This has been seen as a boost to the system's usage in the wake of lower paper mail volume due to the accessibility of email.
Online post offices have emerged to give recipients a means of receiving traditional correspondence mail in a scanned electronic format.
Another form of collecting regards , a document written on a single robust sheet of paper, usually decorated with photographic pictures or artistic drawings on one of the sides, and short messages on a small part of the other side, that also contained the space for the address. In strict philatelic usage, the postcard is to be distinguished from the postal card, which has a pre-printed postage on the card. The fact that this communication is visible by other than the receiver often causes the messages to be written in jargon.
Letters are often studied as an example of literature, and also in biography in the case of a famous person. A portion of the New Testament of the Bible is composed of the Apostle Paul's to Christian congregations in various parts of the Roman Empire. See below for a list of famous letters.
A style of writing, called epistolary novel, tells a fictional story in the form of the correspondence between two or more characters.
A makeshift mail method after stranding on a deserted island is a message in a bottle.
Handwritten correspondence, while once a major means of communications between distant people, is now used less frequently due to the advent of more immediate forms of communication, such as the telephone or email. Traditional letters, however, are often considered to hark back to a "simpler time" and are still used when someone wishes to be deliberate and thoughtful about their communication. An example would be a letter of sympathy to a bereaved person.
Bills and invoices are often sent through the mail, like regular billing correspondence from Public utility companies and other service providers. These letters often contain a self-addressed envelope that allows the receiver to remit payment back to the company easily. While still very common, many people now opt to use online bill payment services, which eliminate the need to receive bills through the mail. Paperwork for the confirmation of large financial transactions is often sent through the mail. Many tax documents are as well.
New credit cards and their corresponding personal identification numbers are sent to their owners through the mail. The card and number are usually mailed separately several days or weeks apart for security reasons.
Bulk mail is mail that is prepared for bulk mailing, often by , and processing at reduced rates. It is often used in direct marketing and other advertising mail, although it has other uses as well. The senders of these messages sometimes purchase lists of addresses (which are sometimes targeted towards certain demographics) and then send letters advertising their product or service to all recipients. Other times, commercial solicitations are sent by local companies advertising local products, like a restaurant delivery service advertising to their delivery area or a retail store sending their weekly advertising circular to a general area. Bulk mail is also often sent to companies' existing subscriber bases, advertising new products or services.
The British Royal Mail's 1st Class, as it is styled, is simply a priority option over 2nd Class, at a slightly higher cost. Royal Mail aims (but does not guarantee) to deliver all 1st Class letters the day after posting.
In Austria priority delivery mail is called Prio, in Switzerland A-Post.
Recorded mail is handled just like ordinary mail with the exception that it has to be signed for on receipt. This is useful for legal documents where proof of delivery is required.
In the United Kingdom recorded delivery mail (branded as signed for by the Royal Mail) is covered by The Recorded Delivery Services Act 1962. Under this legislation any document which its relevant law requires service by registered postfor example documents served under The Law of Property Act 1925 can also be lawfully served by recorded delivery.
Postcards are also used by for new subscriptions. Inside many magazines are postage-paid subscription cards that a reader can fill out and mail back to the publishing company to be billed for a subscription to the magazine. In this fashion, magazines also use postcards for other purposes, including reader surveys, contests or information requests.
Postcards are sometimes sent by charities to their members with a message to be signed and sent to a politician (e.g. to promote fair trade or third world debt cancellation).
Larger envelopes are also sent through the mail. These are often composed of a stronger material than standard envelopes and are often used by businesses to transport documents that may not be folded or damaged, such as legal documents and contracts. Due to their size, larger envelopes are sometimes charged additional postage.
Packages are often sent through some postal services, usually requiring additional postage than an average letter or postcard. Many postal services have limitations as to what a package may or may not contain, usually placing limits or bans on perishable, hazardous or flammable materials. Some hazardous materials in limited quantities may be shipped with appropriate markings and packaging, like an ORM-D label. Additionally, as a result of terrorism concerns, the U.S. Postal Service subjects their packages to numerous security tests, often scanning or packages for materials that might be found in biological materials or .
Newspapers and are also sent through postal services. Many magazines are simply deposited in the mail like any other mailpiece. In the U.S., they are printed with a special Intelligent Mail barcode that acts as prepaid postage. Other magazines are now shipped in shrinkwrap to protect loose contents such as blow-in cards. During the second half of the 19th century and the first half of the 20th century, newspapers and magazines were normally posted using wrappers with a stamp imprint.
Hybrid mail, sometimes referred to as L-mail, is the electronic lodgement of mail from the mail generator's computer directly to a Postal Service provider. The Postal Service provider is then able to use electronic means to have the mail piece sorted, routed and physically produced at a site closest to the delivery point. It is a type of mail growing in popularity with some Post Office operations and individual businesses venturing into this market. In some countries, these services are available to print and deliver emails to those who are unable to receive email, such as the elderly or infirm. Services provided by Hybrid mail providers are closely related to that of mail forwarding service providers.
Collection is the gathering of mailpieces from various locations such as customer premises, , and post offices. Newly collected mail is normally not sorted immediately upon receipt and is instead taken directly in its unsorted state to sorting centers.
Sorting is the process of segregating mailpieces into groups based on their type and destination, so that they can be loaded onto an appropriate mode of transportation headed in the general direction of their final destinations. Traditionally, mail was manually sorted by hand, but it is increasingly sorted by automatic sorting machines. The main dilemma faced by postal operators when organizing the sorting stage is whether to have a smaller number of large, centralized sorting centers (a spoke–hub distribution paradigm) or a larger number of smaller sorting centers along with a larger number of direct connections between all of them (point-to-point transit).
Transportation is the process of carrying mail from one place to another. A mailpiece usually has to be transported from one sorting center to another sorting center, where it is often sorted to another transportation segment headed towards its destination address, until it reaches the sorting center that directly serves that address.
Delivery is the process of carrying mail to final destinations such as . Sorting centers sort mailpieces destined for addresses in their immediate vicinity to Mail carrier serving those addresses. Transporting mail to final destinations (the so-called last mile problem) is the most labor-intensive stage and accounts for up to 50% of postal operators' expenses. Depending upon the final destination, carriers often use vehicles, their own feet, or a combination of both. Postal operators try to control costs by presorting mail for carriers, so that they receive mail already arranged in the correct sequence for their designated routes; reducing the frequency of deliveries; or retiming deliveries so that they are spread throughout the day.
Components of a postal system:
Japan
Korea
Other systems
Thurn und Taxis
The Thurn und Taxis family, then known as Tassis, had operated postal services between Italian city-states from 1290 onward. [[File:Anselm Franz von Thurn und Taxis.jpg|thumb|Postmaster [[Anselm Franz, 2nd Prince of Thurn and Taxis]] (1681–1739), still today part of the logo of the [[white pages|Whitepages]] in many countries]] For 500 years the postal business based in Brussels and in Frankfurt was passed from one generation to another. Following the abolition of the Empire in 1806, the Thurn-und-Taxis Post system continued as a private organization into the postage stamp era before being absorbed into the postal system of the new German Empire after 1871.[[File:Prince_Maximilian_Karl_von_Thurn_und_Taxis.jpg|thumb|[[Maximilian Karl, 6th Prince of Thurn and Taxis]] (1802–1871), last Postmaster]] 1 July 1867, the State of Prussia had to make a compensation payment of 3.000.000 Thalers reinvested by Helene von Thurn & Taxis, daughter-in-law of the last postmaster, Maximilian Karl, 6th Prince of Thurn and Taxis, into real estate, most of it continuing to exist today.
Postal reforms
Modern transport and technology
Modern mail
Organization
Payment
Privacy and censorship
Rise of electronic correspondence
Collecting
Deregulation
Types
Letters
First-Class
Registered and recorded mail
Repositionable notes
Postal cards and postcards
Other mail services
Business model
See also
Notes
Further reading
External links
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